Returns & Exchanges

We want you to be completely satisfied with your Zahraa The Label purchase, which is why we offer a 14-day return window for all eligible items. Please ensure all garments are unworn, unwashed, and retain their original tags to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all original tags and protective coverings are intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.